Why did you change to a lottery system?
To prioritize the safety of our customers and staff, we have implemented a lottery system at all stores. Demand for the ONE PIECE CARD GAME has recently become extremely high, and managing in-store sales had begun to raise safety concerns.

Can I register for multiple days/timeslots?
Yes, you may submit multiple applications. However, only one ticket may be selected per person. Even if multiple applications are selected, the purchase limit is one box per person, so you will only be able to purchase one box.

Can I pick up my box at a different time than my assigned time slot?
No. Check-in is only available during your assigned time slot, so please make sure to visit the store during your designated time to pick up your box.

I won a ticket but cannot pick it up. Can someone else pick it up for me?
No. Only the ticket holder may make the purchase. To verify identity, you must bring your QR code and a valid ID for identification.

Can I transfer my ticket to someone else?
No, tickets are non-transferable.

Can I purchase other new products releasing on April 3 in addition to OP15-EB04?
Yes. However, all purchases are subject to product availability. If items sell out, they will no longer be available for purchase.

Other new items releasing on April 3:

• Double Pack Set Vol.10 [DP-10]
• OFFICIAL CARD SLEEVES 14
• [TCG+ Stores Exclusive] Official Card Sleeve TCG+ Store Edition Vol.6

Can I purchase newly released products without a ticket during the release period?
No. On April 3, April 4, and April 5, only customers with a ticket will be able to purchase newly released products. Customers without a ticket will not be able to purchase these products.

Can I purchase non-release window products during the release period?
This depends on the store location. Please see the details below:

Stores limiting sales to ticket holders during the release period (newly released products only)

Only customers with a ticket may make purchases during the release period.

• Edgewater, NJ
• San Jose, CA
• San Francisco, CA

Stores allowing customers without tickets to purchase non–release window products during the release period

Customers without tickets may purchase non–release window products, but ticket holders will be given priority in line.

• Cincinnati, OH

Stores allowing purchases after the final time slot each day during the release period

Customers without tickets may purchase non–release window products after the final time slot each day. Newly released products will only be sold to customers with a ticket.

• Plano, TX
• Brooklyn, NY
• San Diego, CA
• Gurnee, IL

Special Schedule

• Arlington Heights, IL

April 4: Sales limited to ticket holders (newly released products only)

April 5-6: Customers without tickets may purchase non-release window products, but ticket holders will be given priority in line.

Can I purchase any newly released products that remain unsold after April 5?
Stock information will be posted the following Monday. Please check the following page for product availability: https://shop.bandainamco-am.com/news/detail/one-piece-card-game-official-shop-stock-information-updated-weekly/